Frequently Asked Questions
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Can I upload photos for my custom box?
Yes. You may upload photos or artwork during the customization process to create a fully personalized box design.
Can I add text?
Yes. You can add names, messages, event details, or branding text during the customization process.
What is the design size?
The printable design area measures 10” x 7”.
You may upload your own custom design within these dimensions to ensure proper alignment and print quality.
Can I ship directly to the recipient?
Yes. You may enter the recipient’s shipping address at checkout, and we will deliver the order directly to them.
How long does production and shipping take?
Custom orders are typically produced and shipped within 3–5 business days, depending on your location.
Shipping times may vary slightly based on region.
Can I save my previous designs.
Yes. By creating an account, you can save and access your previous designs for future orders.
How will they know it’s a gift?
Each package is sealed with branded tape and includes a QR code that notifies the recipient that the order was sent as a gift.
Monthly Flavors
How often are flavors updated?
Our flavor lineup rotates monthly to keep the experience fresh and exciting. Fan favorites may return in future months based on popularity.
How fresh is the popcorn?
Our popcorn is made in-house and prepared fresh prior to shipment. Most orders are produced and shipped within one week to ensure optimal freshness.
Is your popcorn gluten-free or dairy-free?
Most of our flavors are gluten-free, and select flavors are dairy-free. All allergen information is clearly listed on each flavor label. We recommend reviewing the specific product label for detailed ingredient information.
Are the flavors labeled?
Yes. Each bag of popcorn is individually labeled with its corresponding flavor.
Do you provide nutritional information?
Yes. Each bag includes a QR code on the back that links to detailed nutritional information for that specific flavor.
How many calories are in the popcorn?
On average, our popcorn contains approximately 100 calories per cup. Calorie counts may vary slightly depending on the flavor.
Do you offer custom flavors?
Yes. We offer custom-curated flavors and packaging for approved resale or partnership programs. An application process is required.
Corporate Gifts
What is the minimum order quantity for corporate orders?
Yes, the minimum for corporate orders is 10 boxes. This threshold unlocks bulk pricing, priority support, and customized fulfillment to meet your team’s needs efficiently.
What is the required notice period for corporate order deliveries?
Corporate orders require 2 weeks’ advance notice to ensure product availability, quality control, and timely fulfillment. Rush orders may be considered with an upcharge.
Can corporate orders be delivered on a specific date?
We cannot guarantee a specific delivery date due to carrier schedules, but you can request a preferred date via our contact form before ordering.
Can I add personal items to the gift box?
Absolutely. Our gift boxes are intentionally left untaped so you may open them upon arrival and include any personal touches before presenting your gift.
Do you offer bulk or corporate delivery?
Yes. Orders of fifty boxes or more may qualify for LTL freight delivery. Please contact us directly so we can coordinate logistics and ensure a smooth, timely arrival.
Do you offer bulk pricing?
Yes. We provide volume-based pricing for larger orders arranged in advance.
For companies seeking long-term gifting solutions or ongoing collaboration, we also offer structured partnership pricing.
Can you bill via invoice?
Yes. We offer direct invoicing for corporate and large-volume orders. Payments may be processed via ACH transfer to ensure secure and efficient handling.
Ready to Pop Something Special?
Build your own box or curate your next event.
